Frequently Asked Questions

Page Not Found - Feed URL
Last Updated 5 years ago

If you are checking your Feed URL and receive a 404 page not found error and have enabled the 'Advanced Feed Creation' option in the feed settings

( e.g. )

The problem is that you may have not yet run the first part of that Advanced Feed Creation operation, by running a CRON job first, which generates the hardcopy xml file.

An example of a cron command:

0 23 * * * CURL -L -s "YOUR_CRON_COMMAND_URL_HERE" >/dev/null 2>&1
The above will run the cron command at 11PM every day

You should run the CRON command approx 1 hour before you schedule with Google Merchant to fetch the feed URL, to give it time to generate / update the XML file.

You may need to consult your webhost on how best to run the CRON command.

An alternative to using CRON is to use a web-based scheduler instead, such as

The URL to give EasyCron is the CRON COMmand URL available on the 3rd tab in the feed settings after choosing your country.

If your server only has low 64mb of memory available to php, you may need to edit the following file to change the $cronlimit variable at the top of that file from 500 to 300 so that it does not crash halfway through generation.

File: catalog/controller/feed/uksb_google_merchant.php
or OC 2.3.x + -> catalog/controller/extension/feed/uksb_google_merchant.php

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